When “That’s Just the Way We Have Always Done It” Becomes a Risk

Oyster grower working waist-deep in tidal water, inspecting and handling oyster baskets along a row of posts, with a raised platform structure visible in the background at low tide

Originally written for Oysters SA’s “Safety Above & Below the Waterline” series

On 19 February 2026, South Australia’s new Codes of Practice for Managing Psychosocial Hazards at Work came into effect.

They do not introduce new duties.

They clarify what has always been required under the Work Health and Safety Act.

And for oyster operators, they bring one uncomfortable truth into focus: The things we normalise can become our greatest risks.


What is a Psychosocial Hazard?

A psychosocial hazard is anything in the way work is designed or managed that could cause psychological harm.

Common examples include:

  • Fatigue

  • Unreasonable job demands

  • Lack of role clarity

  • Inadequate support

  • Bullying or harassment

Sexual and gender-based harassment is also formally recognised as a psychosocial risk.

Importantly, work-related psychological injuries often involve longer recovery times and higher costs than physical injuries. In small crews, that disruption can have significant operational impact.


What this looks like on the water

Psychosocial risks rarely look dramatic.

They often sound like:

“That’s just oyster farming mate.”
“That’s how the tides work.”
“We chase the customers' needs, if they call, we go out.”
“It’s only a joke mate, it’s not personal.”

Examples might include:

  • Inconsistent tide or increased order driven days where fatigue is accepted as normal

  • A new or seasonal worker unsure who to speak to

  • Instructions misunderstood because English isn’t someone’s first language

  • Banter that shifts from mateship to isolation

  • Tension in a small crew that goes unaddressed

Individually, these may seem manageable.

But under the Code, they are hazards. And like a slippery pontoon or faulty equipment, they must be identified, addressed, controlled and continually reviewed.


The leadership standard

This is not about red tape.

It is about leadership.

Strong operators:

  • Make expectations clear

  • Monitor fatigue during peak periods

  • Address behaviour early

  • Create safe pathways for raising concerns

  • Ensure everyone understands instructions

If a worker feels isolated because of language barriers, that is a risk. Not because anyone intended harm — but because you may not have accounted for it.

The new Codes emphasise open discussion, documentation and review. If it isn’t written down, it’s difficult to demonstrate compliance if a regulator inspects your operation.


Where to start

You do not need to overhaul your business.

Start with three practical steps:

  1. Talk to your team, encourage their involvement in the conversation

  2. Identify the current and potential hazards and put a plan in place to support everyone

  3. Document what you are already doing and what you plan to do

Often, businesses are doing more than they realise. The key is documenting it.


Need clarity on where you stand

Josh Ingham is the Founder of Ingham & Co, a specialist agricultural and aquaculture WHS consultancy.

If you would like clarity on how these psychosocial requirements apply to your operation — or want to talk through any safety issue — Josh offers a complimentary 30-minute conversation.

It is practical, confidential and focused on helping you understand what matters most for your business right now.

👉 Request a conversation here


Ingham & Co – Making farm safety simpler, smarter and fit for the future.

Hustle & Hush

Hustle + Hush is a boutique brand and marketing studio that partners with purpose-driven businesses, producers and places to build brands with clarity, meaning and commercial strength.

Working across regional Australia, Hustle + Hush helps founders and organisations uncover their story, define their positioning and bring their brand to life through thoughtful strategy, design and communication.

With a strong connection to agriculture, food, wine and tourism, the studio focuses on creating brands that feel authentic, grounded and deeply connected to the people and places they represent.

https://www.hustlehush.com.au
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